REFUND & CANCELLATION POLICY
1. Classes, Events & Tournaments
Cancellations more than 24 hours before the event: Full refund
Cancellations within 24 hours or no-shows: No refund; payment forfeited
2. Digital Products
All digital products (downloads, playbooks, online materials) are final sale.
No refunds once accessed or delivered.
3. Physical Products
Items marked Final Sale are non-refundable.
Other physical products may be returned within 30 days if unused and in resellable condition.
Defective or incorrect items may be refunded or exchanged.
Customer is responsible for return shipping.
4. Rentals
Rental fees are non-refundable once the rental period begins.
5. Discretion
We reserve the right to deny refunds that do not meet policy criteria.
Contact:
letsplay@utahvalleymahjong.com
© 2026. All rights reserved.
